helium

Terms of Service

Last updated: 27 December 2025

These General Terms and Conditions ("Terms") apply to the use of the Software-as-a-Service ("SaaS") platform Helium Rooms (the "Service"), accessible via https://heliumrooms.com.

Helium Rooms is operated by Lighthouse Intelligence, a sole proprietorship (eenmanszaak) registered in the Netherlands ("we", "us", "our").

By creating an account or using the Service, you agree to be bound by these Terms.

Article 1 – Definitions

  • Service: the Helium Rooms SaaS platform, including all related applications, APIs, integrations, and documentation.
  • User: any business entity or authorized representative using the Service.
  • Customer Data: all data, content, files, and information uploaded to or generated within the Service by or on behalf of the User.

Article 2 – Applicability

  1. These Terms apply to every offer, agreement, and use of the Service.
  2. Deviations are only valid if agreed in writing.
  3. If any provision is held invalid, the remaining provisions remain in force.

Article 3 – The Service

  1. The Service provides a configurable client portal for collaboration, approvals, file sharing, and integrations.
  2. We may modify, add, or remove features at any time.
  3. The Service is provided on an “as is” basis without guarantees of uninterrupted availability.

Article 3a – Public and Shared Rooms

Certain rooms or content may be made accessible via public or shared links. Users are solely responsible for how such links are distributed and who gains access.

Article 4 – Accounts and Use

  1. Access is provided via organization-bound user accounts.
  2. Users are responsible for safeguarding login credentials.
  3. All activity under an account is the responsibility of the User.
  4. We may suspend or terminate access in case of misuse or violation of these Terms.

Article 4a – Acceptable Use

Users shall not use the Service for unlawful purposes, excessive automated requests, or activities that could harm the Service or its users.

Article 5 – Third-Party Services

  1. The Service may integrate with third-party services (e.g. Linear, Stripe).
  2. We are not responsible for third-party services or their data handling.
  3. Third-party services are subject to their own terms.

Article 6 – Fees and Payment

  1. The Service may be offered on a subscription basis.
  2. Payments are processed by third-party payment providers.
  3. Prices may be changed with prior notice.
  4. Non-payment may result in suspension or termination.

Article 6a – Billing, VAT, and Refunds

  1. Fees are billed in advance on a recurring basis unless stated otherwise.
  2. Prices are exclusive of VAT and other taxes unless explicitly stated.
  3. Users are responsible for providing correct billing and VAT information.
  4. Fees are non-refundable unless required by mandatory law.

Article 7 – Availability and Maintenance

We aim for reasonable availability but do not guarantee uptime. Maintenance may cause temporary interruptions.

Article 8 – Intellectual Property

  1. All intellectual property rights remain with us or our licensors.
  2. Users receive a non-exclusive, non-transferable right to use the Service.

Article 9 – Customer Data

  1. Users retain ownership of their Customer Data.
  2. We process Customer Data solely to provide the Service.
  3. Users are responsible for the legality of their data.

Article 9a – Data Deletion

Upon termination of the agreement, Customer Data will be deleted within a reasonable period, unless retention is required by law.

Article 10 – Confidentiality

Both parties shall keep confidential information confidential unless disclosure is required by law.

Article 11 – Liability

  1. Liability is limited to direct damages caused by gross negligence or intent.
  2. Total liability is limited to fees paid in the preceding 12 months.
  3. We are not liable for indirect or consequential damages.

Article 12 – Force Majeure

We are not liable for failures caused by circumstances beyond reasonable control.

Article 13 – Termination

  1. Users may terminate their subscription at any time.
  2. We may terminate access in case of breach.

Article 14 – Applicable Law

These Terms are governed by Dutch law. Disputes shall be submitted to the competent court in the Netherlands.

Article 15 – Changes to the Terms

We may modify these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.