Last updated: 27 December 2025
Helium Rooms ("we", "us", "our") respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
The Service is operated by Lighthouse Intelligence, a sole proprietorship (eenmanszaak) registered in the Netherlands.
Address: Onderduikersstraat 72, 9727 CX Groningen, The Netherlands
Chamber of Commerce (KvK): 75754355
Email: support@heliumrooms.com
2. Personal Data We Collect
- Account information (name, email, company)
- Authentication data
- Customer Data uploaded or synced by Users
- Usage data (IP address, browser, pages visited)
- Billing data (processed by payment providers such as Stripe)
3. Purpose of Processing
- Providing and maintaining the Service
- User authentication
- Payment processing
- Analytics and product improvement
- Customer support
- Legal compliance
4. Legal Basis
- Performance of a contract
- Legitimate interests
- Legal obligations
- Consent (where applicable)
5. Cookies and Analytics
We use cookies and similar technologies for functional, analytical, and security purposes. Analytics may include third-party tools such as PostHog.
6. Third-Party Processors
We use third-party service providers such as hosting providers, analytics services, and payment processors. These parties process data solely on our behalf.
6a. Sub-processors
We use the following sub-processors to provide the Service:
- Vercel – application hosting
- Supabase – authentication and database services
- Stripe – payment processing and invoicing
- PostHog – product analytics (only after consent)
- Email service providers – transactional communication
An up-to-date list of sub-processors may be requested via email.
7. International Transfers
Personal data may be transferred outside the EEA. Where applicable, appropriate safeguards such as Standard Contractual Clauses are used.
8. Data Retention
Personal data is retained only as long as necessary for the purposes described or as required by law.
9. Security
We apply appropriate technical and organizational measures to protect personal data.
9a. Data Breaches
In the event of a personal data breach, we will notify affected users and supervisory authorities where required by law.
10. Your Rights
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction
- Right to data portability
- Right to object
- Right to lodge a complaint
- Right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
10a. Exercising Your Rights
You may exercise your rights by contacting us via support@heliumrooms.com. We will respond within one month, unless an extension is permitted under applicable law.
11. Children
The Service is not intended for use by individuals under the age of 16.
12. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
13. Changes
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
14. Contact
For questions about this Privacy Policy, contact:
support@heliumrooms.com